BestYouRx, LLC Telehealth Consent
Effective Date: June 26,02026BY CLICKING “I AGREE,” CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE METHOD PRESENTED THROUGH THE PLATFORM, OR OTHERWISE AFFIRMATIVELY ACCEPTING THIS CONSENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS TELEHEALTH CONSENT. IF YOU DO NOT AGREE TO THIS CONSENT, DO NOT CREATE AN ACCOUNT OR USE THE BESTYOURX PLATFORM. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR SEEK EMERGENCY MEDICAL CARE.
Purpose of This Consent
The purpose of this Telehealth Informed Consent (“Consent”) is to provide information regarding the use of telehealth services through BestYouRx (“BestYouRx,” “Platform,” “Service,” “we,” “us,” or “our”) and to obtain your informed consent for healthcare services delivered by licensed physicians, physician assistants, nurse practitioners, and other qualified healthcare professionals (“Providers”). The terms “you” and “your” refer to the patient receiving healthcare services through the Platform.What Is Telehealth?
Telehealth involves the delivery of healthcare services through electronic communications and technology when the patient and healthcare provider are not physically present in the same location. Telehealth services may include:- Medical evaluations
- Health assessments
- Follow-up care
- Prescription management
- Patient education
- Secure messaging
- Audio consultations
- Video consultations
- Review of laboratory results
- Review of photographs and health records
Use of Online Health Assessments
You understand and acknowledge that your Provider may evaluate your eligibility for treatment based in whole or in part on information submitted through:- Online questionnaires
- Medical history forms
- Health assessments
- Uploaded photographs
- Laboratory results
- Secure electronic communications
- Medical records
Potential Benefits of Telehealth
Potential benefits of telehealth may include:- Improved access to healthcare services
- Increased convenience
- Reduced travel time
- Faster communication with Providers
- Continued care from home
- Efficient prescription management
- Improved access to wellness and preventive care programs
Potential Risks of Telehealth
Telehealth involves certain risks, including but not limited to:- Technology failures
- Internet interruptions
- Delayed communications
- Software malfunctions
- Incomplete transmission of information
- Security breaches despite reasonable safeguards
- Reduced ability to perform physical examinations
- Limitations in diagnosing certain medical conditions remotely
- Delays in treatment due to technical difficulties
- Inability to prescribe certain medications due to regulatory requirements
Weight Management Treatment Acknowledgment
BestYouRx may offer provider-guided weight management programs that may include prescription medications such as GLP-1 receptor agonists or other therapies when medically appropriate. You understand and acknowledge that:- Weight-loss treatment is not appropriate for all individuals.
- Results vary significantly among patients.
- No specific weight-loss results can be guaranteed.
- Lifestyle factors such as nutrition, physical activity, sleep, and adherence to treatment recommendations may affect outcomes.
- Your Provider may discontinue treatment if it is no longer medically appropriate.
Hormone Therapy Acknowledgment
BestYouRx may offer hormone-related therapies, including but not limited to estrogen, progesterone, estriol, estradiol, and other hormone-support treatments. You acknowledge that hormone therapies may carry risks, including:- Blood clots
- Stroke
- Cardiovascular complications
- Breast cancer
- Mood changes
- Headaches
- Other known or unknown side effects
Wellness and Peptide Therapy Disclosure
BestYouRx may offer wellness therapies and peptide-based treatments, including but not limited to:- Sermorelin
- BPC-157
- CJC-1295/Ipamorelin
- NAD+
- Glutathione
- MIC+B12
- Other wellness therapies
Compounded Medication Disclosure
Certain medications prescribed through the BestYouRx platform may be compounded medications prepared by licensed compounding pharmacies. You understand and acknowledge that:- Compounded medications are customized formulations prepared for individual patient needs.
- Compounded medications have not been reviewed or approved by the U.S. Food and Drug Administration (FDA).
- Compounded medications are not evaluated by the FDA for safety, effectiveness, or quality prior to dispensing.
- Your Provider may determine that a compounded medication is medically appropriate based on your individual needs.
Emergency Situations
BestYouRx is not an emergency care provider. DO NOT USE THE PLATFORM FOR EMERGENCY MEDICAL CONDITIONS. If you experience:- Chest pain
- Difficulty breathing
- Severe allergic reactions
- Suicidal thoughts
- Stroke symptoms
- Severe bleeding
- Loss of consciousness
- Any other medical emergency
Privacy and HIPAA
Your health information may be protected under federal and state privacy laws, including HIPAA where applicable. Electronic systems utilized by BestYouRx employ reasonable administrative, technical, and physical safeguards designed to protect your information. However, no electronic communication system can guarantee complete security. By using the Platform, you acknowledge and accept the inherent risks associated with electronic transmission of health information.Electronic Communications Consent
You consent to receive communications from BestYouRx and affiliated Providers through:- SMS text messages
- Secure messaging
- Telephone calls
- Voicemail
- Patient portal notifications
- Other electronic communication methods
- Appointment reminders
- Treatment updates
- Prescription information
- Shipping notifications
- Laboratory reminders
- Account notifications
- Service-related communications
State Location Verification
You acknowledge that your Provider must be appropriately licensed in the state where you are physically located at the time healthcare services are rendered. You agree to accurately disclose your physical location whenever receiving telehealth services through the Platform. Failure to provide accurate location information may result in denial or interruption of services.Provider Discretion
Your Provider will determine whether telehealth is appropriate for your condition. Your Provider may:- Request additional medical records
- Request laboratory testing
- Require an in-person examination
- Refer you to another healthcare provider
- Decline to prescribe medications
- Discontinue treatment if medically necessary
Pharmacy Fulfillment
BestYouRx may coordinate prescription fulfillment through licensed pharmacy partners. You are free to obtain your prescription from the pharmacy of your choice, subject to applicable laws and pharmacy requirements. Prescriptions may be transferred between participating pharmacy partners as necessary to facilitate fulfillment.Withdrawal of Consent
You may withdraw your consent to receive telehealth services at any time by providing written notice. Withdrawal of consent will not affect actions already taken in reliance upon this Consent. You understand that Providers utilizing the Platform may not offer in-person care.Recording of Sessions
Telehealth visits may not be recorded by you, your Provider, or any other participant without the prior consent of all parties unless otherwise permitted by applicable law.Electronic Signature
You agree that electronic signatures, checkbox acknowledgments, and electronic acceptance methods have the same legal force and effect as handwritten signatures.Acknowledgment and Consent
By clicking “I Agree,” checking an acceptance box, or otherwise affirmatively accepting this Consent, you acknowledge and agree that:- You have read and understand this Consent.
- You have had the opportunity to ask questions regarding telehealth services.
- You understand the risks, benefits, and limitations of telehealth.
- You consent to receive healthcare services through telehealth technologies.
- You consent to electronic communications as described herein.
- You authorize your Providers to use telehealth technologies in the delivery of your care.
- You understand that no specific treatment outcome can be guaranteed.
